Frequently Asked Questions
Q. What is the purpose of the “sweat guard”?
A. Sweat guards keep the slide from touching your body or clothing.
Q. Will Kydex scratch my gun?
A. There is no holster that will not eventually wear on a gun. With that being said, Kydex has a very smooth inner surface which is not as abrasive as other hard plastics or leather. Kydex Holsters also have much tighter tolerances than other types of holsters. This helps in keeping the gun secure and without "rattling" or moving in the holster. This keeps the gun from wearing faster. Kydex holsters will preserve the finish better than any other product.
Q. Will the retention ever wear out on my holster?
A. It is very unlikely. Please contact us if your retention needs to be reset or you feel your holster needs a retention adjustment.
Q. Does HOFTAC holsters have warranty?
A. Yes, lifetime warranty. If you have any problems just ship it back at your convenience and we will fix it or replace it. Note: any discontinued items will be replaced with an a current product of equal value or optional in-store credit.
Q. What is your return policy?
A. You have 30 days after you receive your item(s) to return for a full refund (excluding shipping)
Q. Can I cancel an order before it ships?
A. You can cancel at any time. Cancelation MUST be done over the phone.
Q. Can I change an order before it ships?
A. Yes you can. Depending on the change, there may be a small delay added to your order. Order changes can be done over the phone or through email.